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Service suspension notice template (US)

A general template under US law. Laws differ from state to state, so check it against your state's law or with a lawyer licensed there. We are not a law firm and do not give legal advice.

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Preview — US standard

Notice of Service Suspension

Business Name

Business Address

Business Phone or Email

Date: Notice Date

To: Customer Name

Customer Address

Account no.: Account Number

Dear Customer Contact Name:

Our records show the following unpaid amounts on your account:

| Invoice | Due Date | Amount |

| --- | --- | --- |

| First Invoice Number | First Due Date | $First Invoice Amount |

| Second Invoice Number | Second Due Date | $Second Invoice Amount |

| Total past due | | $Total Past Due |

We sent reminders on Earlier Reminder Dates.

Suspension

Under Agreement Name and Section, if the past-due amount is not paid by Payment Deadline, we will suspend the following services on Suspension Date: Services to Be Suspended.

During a suspension, Effect of Suspension, such as your data is kept but you cannot log in. Fees continue to accrue as the agreement provides. If the account remains unpaid for Days Until Termination days after suspension, we may end the agreement and seek the full amount owed.

How to Avoid or End the Suspension

Pay $Total Past Due by Payment Methods, or contact us to arrange a payment plan. Service will be restored within Restoration Time after we receive payment. Reconnection fee, if any: $Reconnection Fee or None.

If you believe this amount is wrong, please contact Billing Contact before the deadline so we can review it.

Sincerely,

Sender Signature

Sender Name

Sender Title

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